Privacy Policy

1. Information We Collect

When you use No More Bottles UAE services, we collect the following information:

• Name, email address, and phone number
• Delivery address and emirate
• Payment card details (processed securely via NomuPay - we do not store card numbers)
• Order history and rental subscription details
• Communication preferences

2. How We Use Your Information

We use your personal information to:

• Process and fulfil your orders and rental subscriptions
• Schedule delivery and installation appointments
• Process recurring monthly payments
• Send order confirmations, invoices, and service notifications
• Provide customer support
• Improve our products and services

3. Payment Security

All payment transactions are processed through NomuPay, a PCI-DSS compliant payment gateway. We store only tokenized card references for recurring billing purposes. Your full card details are never stored on our servers.

4. Data Sharing

We do not sell or rent your personal information to third parties. We may share your information with:

• Our parent company, Culligan, for service delivery and quality assurance
• Payment processors for transaction processing
• Delivery and installation partners to fulfil your orders
• As required by UAE law or regulatory authorities

5. Data Retention

We retain your personal data for the duration of your rental contract and for a reasonable period thereafter for legal and accounting purposes. Payment tokens are securely deleted when your subscription ends.

6. Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at info@nomorebottles.ae.

7. Cookies

Our website uses session cookies to maintain your shopping cart and login status. These are essential cookies required for the site to function properly.

8. Contact Us

For questions about this privacy policy, please contact us:

Email: info@nomorebottles.ae
Phone: +971 4 252 9030